Privacy Policy

Last Updated:

1. Introduction

Phraxellvyvorg ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and applicable Finnish data protection laws.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number (if provided), and postal address
Order Information: Details about products you order, payment information, and shipping details
Technical Information: IP address, browser type, device information, and usage data
Communication Data: Messages you send to us through contact forms or email

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and respond to inquiries
To improve our website and services
To comply with legal obligations
To send marketing communications (only with your consent)

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Contractual necessity: To fulfill orders and provide services
Legal obligation: To comply with applicable laws and regulations
Consent: For marketing communications and non-essential cookies
Legitimate interests: To improve our services and prevent fraud

5. Data Sharing and Disclosure

We may share your information with:

Service providers who assist in operating our website and processing orders
Payment processors to handle transactions
Shipping companies to deliver products
Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting and legal purposes.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data under certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another service
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for marketing communications

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phraxellvyvorg
Sammonkatu 10, 70500 Kuopio, Finland
Email: infocenter@phraxellvyvorg.world

14. Applicable Law

This Privacy Policy is governed by Finnish data protection laws and the General Data Protection Regulation (GDPR) (EU) 2016/679.